Our Guarantee to You guarantees all products on our site.

All of our products are guaranteed genuine. We do not buy cheap imitation crystals or seed beads. (Beware of prices on auction sites that seem too good to be true)

If for any reason you are not 100% satisfied with your order, you may return your items for a full refund.

In the event of an error on our part that requires a return, we will refund all shipping charges, and pay for return shipping.

Please use our contact page to send us any question, request, compliment or complaint.